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Conversation Methods And Tips

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🎬 Videos(1)

Video

RfRx - Navigating Difficult Conversations with Dr. Betty Iglesias Snyder

Recovering from Religion

Lately some of us may be dealing with a series of controversial headlines and contentious social issues that can lead to unpleasant interpersonal interactions. The wrong approach to difficult conversations can cause significant damage in both personal and professional relationships and can ultimately escalate conflict. In this RfRx, Dr. Betty Iglesias Snyder will be joining us to discuss proven techniques for developing communication competence and navigating difficult situations confidently. She will go over tactics to manage your own emotions during high heat moments and help you to de-escalate tense situations, leading to more constructive outcomes. Dr. Betty Iglesias Snyder is a trainer, coach, mediator, DEI consultant, and facilitator. She teaches courses in communication, mediation, psychology of conflict, culture and gender, peacebuilding, and neuroscience and has served as director and faculty member of dispute resolution programs at multiple universities. She has provided a wide range of alternative dispute resolution and conflict management services with individuals, organizations and communities. She is a published author and has been featured in two documentaries.

📄 Articles(5)

Article

Pro Truth Pledge

Pro Truth Pledge

Tired of living in a culture of lies, fake news, and alternative facts? The Pro-Truth Pledge reverses the tide of lies by calling on politicians - and everyone else - to commit to truth-oriented behaviors.

Article

Approaching Difficult Conversations, the Polyvagal Way

David Lee, M.Ed.

* The nervous system plays an important role in in our ability to respond to conflict. * The autonomic state you are in determines whether you can facilitate connection and compassion--or not. * When someone doesn't feel safe, they may be perceived as having attitude or being difficult. * Facilitate a productive conversation by sending cues of safety and communicating openness and interest.

📚 Books(3)

Book

Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time

Susan Scott

In this guide, which includes exercises and tools to take you step by step through the Seven Principles of Fierce Conversations, Scott teaches readers how to: * Overcome barriers to meaningful communication * Expand and enrich conversations with colleagues, * Increase clarity and improve understanding friends, and family * Handle strong emotions-on both sides of the table.

Book

Difficult Conversations: How to Discuss What Matters Most

Douglas Stone, Bruce Patton, Sheila Heen, Roger Fisher

We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: - Decipher the underlying structure of every difficult conversation - Start a conversation without defensiveness - Listen for the meaning of what is not said - Stay balanced in the face of attacks and accusations - Move from emotion to productive problem solving

Book

Dignity: Its Essential Role in Resolving Conflict

Donna Hicks

Drawing on her extensive experience in international conflict resolution and on insights from evolutionary biology, psychology, and neuroscience, Donna Hicks explains what the elements of dignity are, how to recognize dignity violations, how to respond when we are not treated with dignity, how dignity can restore a broken relationship, why leaders must understand the concept of dignity, and more. By choosing dignity as a way of life, Hicks shows, we open the way to greater peace within ourselves and to a safer and more humane world for all. For the Tenth Anniversary Edition of Dignity, Hicks has written a new preface that reflects on her experience helping communities and individuals understand the power of dignity and how it can lead to a more peaceful world.

🏢 Organizations(1)

Organization

organization

Deep Canvass Institute

Deep canvassing is talking with strangers – in person or over the phone – about hopes, fears and aspirations. We reach across differences to build connections and trust through conversation. For over a decade, deep canvassers have been changing hearts and minds around race, immigration, public safety, marriage equality, the environment and more. People's Action Institute and the New Conversation Institute have partnered to hold conversations at scale, all across the country, around the very issues others use to divide us. We offer an antidote to hatred: deep human connection.